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Frequently Asked Questions / Knowledge Base

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Excel is installed with the Solver Addin
You are connected to the Internet
You are not behind a Firewall
You are using Excel 97, 2000 or XP

Top FAQ

• Can I install Marketing Engineering software in a computer lab?

• I can't connect to the License Server

• Error SOCK10049

• Error SOCK10022

• I can't compute the Market Share and Revenue Indices in Conjoint.

• I have a "I/O error 32" or "Invalid floating point operation in Conjoint.

• I have an error message: "Error 1004: Unable to set the MarkerStyle property of the Point Class"

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Support Cases

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