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Professor Arvind Rangaswamy


Biography

Arvind Rangaswamy is the Jonas H. Anchel Professor of Marketing at Penn State, where he is also co-founder and Research Director of the eBusiness Research Center. He received a PhD in marketing from Northwestern University, an MBA from the Indian Institute of Management, Calcutta, and a B.Tech from the Indian Institute of Technology, Madras. Before joining Penn State, he was a faculty member at the J. L. Kellogg Graduate School of Management, Northwestern University, and at the Wharton School, University of Pennsylvania. He is actively engaged in research to develop concepts, methods, and models to improve the efficiency and effectiveness of marketing using information technologies, including such topics as marketing modeling, online customer behavior, personalization, and online negotiations.

Prof. Rangaswamy has published numerous articles in such leading journals as Marketing Science, the Journal of Marketing Research, Management Science, the Journal of Marketing, the International Journal of Research in Marketing, Marketing Letters, Psychometrika, Multivariate Behavioral Research, and the Journal of Economics and Statistics. He is an Area Editor for Marketing Science and serves on the editorial boards of the Journal of Interactive Marketing, the International Journal of Intelligent Systems in Accounting, Finance and Management, the Journal of Service Research, the Journal of Business-to-Business Marketing, and the Journal of Electronic Commerce. He has also co-authored a book titled, "The Power of One: Gaining Business Value from Personalization Technologies."

Prof. Rangaswamy is a Fellow of the IC2 Institute, an IBM Faculty Partner, and the Chair of the e-Business Section of the Institute for Operations Research and the Management Sciences (INFORMS). He is also the Program Director for Electronic Markets and Marketing Information Systems at Penn State's Institute for the Study of Business Markets.

Prof. Rangaswamy has consulted for a number of companies including AT&T, AT&T Wireless, Bristol Myers Squibb, Cigna (Intracorp), IBM Global Services Division, SAP Americas, Syngenta, TVS (India), Unisys, and Walker Digital.

Prof. Rangaswamy is an avid and successful trader on eBay and other auctions, where he blends his research with his personal interest in rare Indian stamps and postal history.

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